At NaxosUp.com, we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our booking marketplace to sell accommodation, yachting services, and local experiences in Naxos, Greece. By accessing and using our platform, you consent to the practices described in this policy.
Information We Collect
1.1 Personal Information: When you create an account or use our services, we may collect certain personally identifiable information, such as your name, email address, phone number, and billing details. This information is necessary to facilitate bookings, provide customer support, and ensure a personalized user experience.
1.2 Listing Information: If you choose to sell accommodation, yachting services, or local experiences on our platform, we may collect additional information related to your listings, including property details, availability, pricing, and any other information necessary to showcase your offerings effectively
1.3 Usage Information: We may gather non-personal information about your interactions with our platform, such as the pages you visit, the searches you perform, and your IP address. This information helps us improve our services, customize your experience, and analyze trends.
How We Use Your Information
2.1 Service Delivery: We utilize your personal information to facilitate bookings, process payments, communicate with you, and provide customer support. This enables us to offer a seamless and efficient user experience.
2.2 Listing Promotion: If you are a seller on our platform, we may use your listing information to promote your offerings, enhance their visibility, and attract potential customers. This may include displaying your listings on our website, marketing materials, and partner platforms.
2.3 Personalization: We may analyze your data to personalize and optimize your experience on our platform, recommending relevant listings, services, and experiences tailored to your preferences.
2.4 Communication: We may contact you via email, phone, or other communication channels to provide important updates, respond to inquiries, and send promotional materials related to our services. You can opt out of promotional communications at any time.
2.5 Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process, to enforce our policies, protect our rights, or respond to claims or legal requests.
Data Sharing and Disclosure
3.1 Trusted Partners: We may share your information with trusted third-party service providers, such as payment processors and booking management systems, to facilitate transactions and ensure the smooth operation of our platform. These partners are contractually obligated to protect your data and only use it for the purposes specified by us
3.2 Aggregated Data: We may aggregate and anonymize data to generate statistical and analytical insights, which may be shared with our partners or used for marketing and research purposes. This information does not identify individual users.
3.3 Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests.
Data Security
4.1 We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
5.1 Account Settings: You can access and update your account information through your profile settings on our platform. Please ensure that your information is accurate and up to date.
5.2 Communication Preferences: You have the option to manage your communication preferences and choose whether to receive promotional materials from us. You can opt out of receiving promotional communications by following the instructions provided in the emails or contacting our support team.
5.3 Data Access and Deletion: You have the right to access, correct, or delete your personal information held by us. If you would like to review, update, or request the deletion of your data, please contact us using the information provided in the “Contact Us” section below. We will make reasonable efforts to respond to your request promptly, subject to any legal obligations or legitimate business interests that may require us to retain certain information.
Please note that even if your personal information is deleted, it may still exist in backup or archival copies for a limited period of time as required by our data retention policies or applicable laws.
Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies solely to our platform. We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated Privacy Policy on our platform or by other means of communication. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Kontoleontos 1 – Naxos – Postal Code 84 300
We will make every effort to address and resolve your inquiries in a timely and satisfactory manner.
Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy and providing you with an exceptional experience on our booking marketplace.
Stay Empowered,
NaxosUp Team !
Last Updated:15/6/2023
