Fees and Payments

By using our booking marketplace website (“Platform”) as a Seller offering services such as accommodations, yachting, and local experiences to visitors, you acknowledge and agree to the following fees and payment terms:

Fees

1.1 In consideration for using our Platform, you agree to pay the applicable fees as outlined in our separate fee schedule or as otherwise communicated to you. These fees may include, but are not limited to, listing fees, transaction fees, and any additional service fees.
1.2 We reserve the right to modify the fees and fee schedule at any time. Any changes to the fees will be effective upon posting the updated fee schedule on our Platform or by providing notice to you.
1.3 You are responsible for reviewing the fee schedule and understanding the fees associated with using our Platform. By continuing to use our services, you agree to be bound by the fees as outlined.
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Payment Process

2.1 Payments from Buyers for your services will be processed through our Platform. We will collect and hold the funds on your behalf until the transaction is completed.
2.2 We will deduct any applicable fees from the transaction amount before remitting the remaining balance to you. The deducted fees may include platform fees, processing fees, or any other fees outlined in the fee schedule.
2.3 We will provide you with detailed information regarding the payment process, fee deductions, and payment schedules. You are responsible for providing accurate payment details and ensuring that your payment information is up to date.
2.4 We aim to remit the remaining balance to you in a timely manner, typically within a specified period after the completion of the transaction. However, please note that delays may occur due to factors such as payment processor processing times or other unforeseen circumstances.
For more information about how we handle your personal data and ensure your privacy, please refer to our Privacy Policy

Taxes

3.1 As a Seller, you are solely responsible for any taxes or fees imposed on the transactions resulting from your listings. It is your obligation to calculate, collect, report, and remit any applicable taxes to the appropriate tax authorities in compliance with the laws and regulations of your jurisdiction.
3.2 We do not provide tax advice, and you should consult with a qualified tax professional to understand your tax obligations and ensure compliance.

Disputes and Refunds

4.1 In the event of a dispute or refund request initiated by a Buyer, we may intervene and facilitate communication between you and the Buyer to seek resolution.
4.2 Refunds, if applicable, will be processed in accordance with our refund policy, which may vary depending on the circumstances. It is your responsibility to familiarize yourself with our refund policy and comply with any refund requests that are deemed valid.

Currency Conversion

5.1 Our Platform may support multiple currencies for the convenience of Buyers and Sellers. Currency conversion rates are based on prevailing market rates and may include a currency conversion fee charged by our payment processor.

5.2 You acknowledge and agree that currency conversion rates may fluctuate and that any discrepancies or variations in currency exchange rates are beyond our control. We are not responsible for any losses or fees incurred due to currency conversion.

Please ensure that you review and understand these fees and payment terms before using our Platform. By continuing to use our services, you agree to be bound by the fees and payment terms outlined in this section. If you have any questions or concerns regarding fees or payments, please contact us for clarification.
Always Upbeat,
NaxosUp Team !